Effective Date: September 1st, 2025
Greenguy Genetics (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We only collect the information necessary to process your order and to respond to inquiries through our contact form. This may include:
- Order Information: Name, shipping address, billing address, email address, phone number, and details about the products you purchase.
- Payment Information: Payments are processed securely through our payment provider. We do not store or have access to your credit card or other financial details.
- Contact Form Submissions: If you contact us through our website, we collect your name, email address, and any information you include in your message.
- Automatic Data: Like most websites, we may collect limited technical information (such as your IP address and browser type) to improve website functionality and security.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order or inquiries.
- To provide customer support.
- To improve our website and services.
- To comply with legal obligations.
Information We Do Not Collect
- We do not allow customers to create accounts or log in.
- We do not store credit card numbers or other payment credentials.
Sharing of Information
We only share your personal information with third parties when necessary, including:
- Payment processors to complete your transaction.
- Shipping carriers to deliver your order.
- Service providers that help us operate our website (such as hosting).
We do not sell, rent, or trade your personal information.
Data Retention
We retain order and sales records for accounting and legal compliance purposes. Contact form submissions are retained as needed to respond to your inquiry.
Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion. To exercise these rights, please contact us at [email protected].
Cookies
Our website may use cookies or similar technologies to improve functionality and enhance your browsing experience. You can disable cookies through your browser settings, though some features of the site may not work properly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]